Technical and commercial support informations about BaseX
Saturday, 16 November 2013 · 5 messages · last reply 18 Nov 2013
JM
jean-marc Mercier16 Nov 2013 10:52 #
Hi,
I'd like to start a thread regarding some technical and commercial support aspects of BaseX.
The preliminary question is : is this mailing list the correct container for this topic ?
regards,
Jean-Marc
CG
Christian Grün17 Nov 2013 12:23 #
Hi Jean-Marc,
Quoted text · jean-marc Mercier · 4 lines
> I'd like to start a thread regarding some technical and commercial support > aspects of BaseX. > The preliminary question is : is this mailing list the correct container for > this topic ?
Yes, the mailing list is open for anything related to BaseX. If you believe that your request is too specific, we surely can take it offline as well.
Christian
JM
jean-marc Mercier17 Nov 2013 20:45 #
Hi Christian,
No, at present time, nothing really specific. I just want to have basic informations regarding my options packaging a commercial product shipping with BaseX as Database.
As far as I understand, my first option is to ship BaseX together with its native BSD licensing. This is probably enough for my needs in a first phase, fitting for non critical apps, or POC (proof of concept) for clients.
However, I would like to know more about alternative licensing and technical support options. Looking to your clients portfolio, I guess that you provide such alternatives. Do you have a link, or a doc that could give me a first overview of these ?
Thanks for your answers,
Regards,
Jean-Marc
2013/11/17 Christian Grün <christian.gruen at gmail.com>
Quoted text · Christian Grün · 15 lines
> Hi Jean-Marc, > > > I'd like to start a thread regarding some technical and commercial > support > > aspects of BaseX. > > The preliminary question is : is this mailing list the correct container > for > > this topic ? > > Yes, the mailing list is open for anything related to BaseX. If you > believe that your request is too specific, we surely can take it > offline as well. > > Christian >
CG
Christian Grün18 Nov 2013 15:05 #
Quoted text · jean-marc Mercier · 3 lines
> As far as I understand, my first option is to ship BaseX together with its > native BSD licensing. This is probably enough for my needs in a first phase, > fitting for non critical apps, or POC (proof of concept) for clients.
True; the license gives you all righs to ship BaseX in any free or commercial product, as long as the authors are mentioned in the copyright.
Quoted text · jean-marc Mercier · 4 lines
> However, I would like to know more about alternative licensing and technical > support options. Looking to your clients portfolio, I guess that you provide > such alternatives. Do you have a link, or a doc that could give me a first > overview of these ?
Just a quick answer: BSD is currently the only license we are offering. Some of our customers take advantage of our technical support when developing commercial systems with BaseX, or they attend trainings (usually 1-3 days) to learn the nuts & bolts of our technology. Due to limited time, documentation on our professional services are quite limited, but we are working on a relaunch of the commercial section (to appear on htttp://basex.io), which may provide some more information.
It may well be that you have some more questions, which are welcome to ask (either directly or on this list).
Christian
JM
jean-marc Mercier18 Nov 2013 15:18 #
I just realized that BaseX provides some basic information directly on its website : http://basex.org/services/support/. Thats just fine at present time, the important point for me is to be sure that BaseX can, if needed, enter in a contract based tech support. I will re-open this thread, or ask for direct contact, as soon as I will have more precise needs or questions.
Cheers
Jean-Marc
2013/11/18 Christian Grün <christian.gruen at gmail.com>
Quoted text · Christian Grün · 31 lines
> > As far as I understand, my first option is to ship BaseX together with > its > > native BSD licensing. This is probably enough for my needs in a first > phase, > > fitting for non critical apps, or POC (proof of concept) for clients. > > True; the license gives you all righs to ship BaseX in any free or > commercial product, as long as the authors are mentioned in the > copyright. > > > However, I would like to know more about alternative licensing and > technical > > support options. Looking to your clients portfolio, I guess that you > provide > > such alternatives. Do you have a link, or a doc that could give me a > first > > overview of these ? > > Just a quick answer: BSD is currently the only license we are > offering. Some of our customers take advantage of our technical > support when developing commercial systems with BaseX, or they attend > trainings (usually 1-3 days) to learn the nuts & bolts of our > technology. Due to limited time, documentation on our professional > services are quite limited, but we are working on a relaunch of the > commercial section (to appear on htttp://basex.io), which may provide > some more information. > > It may well be that you have some more questions, which are welcome to > ask (either directly or on this list). > Christian >
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